How to make a claim
To report a claim or if you have had an accident or breakdown and require assistance then call our 24 HOUR helpline number 0800 389 1708 and speak to one of our UK based team.
Taxi insurance
If you work within the taxi industry then a minibus could be a very useful and versatile vehicle, especially if you have to carry larger passenger groups or passengers with special mobility requirements.
The Minibus Club has many years of experience in this sector. We understand the different licensing restrictions which apply to both the vehicles and the drivers. Our taxi policies are designed to cover both private and public hire minibus use.
Benefits:
- Freephone claims helpline - 24 hours a day 365 days a year
- UK based call handlers
- Optional AA breakdown and recovery assistance, including Homestart
- Uninsured loss recovery which includes cover for an appointed lawyer, legal costs up to £100,000 and vehicle hire costs if part of the claim agreed
- Optional Public Liability cover with £5 million and £10 million limits of indemnity suitable to satisfy local government requirements
- Protected no claims bonus (must have at least 5 years taxi NCB)
- Flexible payment options
- Prompt documentation turnaround
Exclusions:
Our policies do not cover claims in some situations. For the full list please click here to access the policy booklet. However the main exclusions are:
- The first part of any claim i.e. your excess.
- Use of the vehicle which is not shown on your certificate.
- Driving other vehicles.
- Business use outside of the UK.
- Loss of value to your vehicle following a claim.
- Loss of or damage to your vehicle by theft or attempted theft if it has been left unlocked, left with the keys in it or left with a window or roof open.
- Damage to tyres.
- Any damage to a third party's property over £5,000,000.
Let us offer you a quote for your specialised minibus taxi insurance.
Call us now on 0845 609 0323 or request a quotation online
Did you know?
Many taxi insurance companies will want to know if 2 way communication is used to keep the vehicles on the road and also if regular contracts feature in the taxi operators work schedule. These contracts typically include regular school transport or hospital visits.
