How to make a claim
To report a claim or if you have had an accident or breakdown and require assistance then call our 24 HOUR helpline number 0800 389 1708 and speak to one of our UK based team.
Minibus Insurance
Many people have found that a minibus is the ideal vehicle to meet their needs. Whether they operate under a private hire licence, make journeys on behalf of charities, schools/ colleges, churches, nursing homes or simply take pleasure trips with friends and family, there are advantages to driving a larger vehicle. Here at The Minibus Club we have a range of insurance policies which are tailor made for your requirements.
Our policies offer a range of standard and optional features to complement the cover requested.
Benefits:
- Freephone claims helpline - 24 hours a day 365 days a year
- UK based call handlers
- Optional AA breakdown and recovery assistance, including Homestart
- Uninsured loss recovery which includes cover for an appointed lawyer, legal costs up to £100,000 and vehicle hire costs if part of the claim agreed
- Flexible payment options
- Prompt documentation turnaround
Exclusions:
Our policies do not cover claims in some situations. For the full list please click here to access the policy booklet. However the main exclusions are:
- The first part of any claim i.e. your excess.
- Use of the vehicle which is not shown on your certificate.
- Driving other vehicles.
- Business use outside of the UK.
- Loss of value to your vehicle following a claim.
- Loss of or damage to your vehicle by theft or attempted theft if it has been left unlocked, left with the keys in it or left with a window or roof open.
- Damage to tyres.
- Any damage to a third party's property over £5,000,000.
We provide insurance cover for thousands who either have a large family or use a minibus as a family vehicle because they like the extra space a minibus can offer them. However, we primarily insure minibuses that are used as part of commercial activity in some form.
Here are some of our most popular policyholder uses for minibuses we insure.
Taxi insurance |
Private hire insurance |
Nursing Home Insurance |
Ambulance insurance |
Education Transport Insurance |
School insurance |
Charity Insurance |
Community service insurance |
Commercial Insurance |
Amateur sports club insurance |
We have put together various elements of background information you may find useful in helping you to run your minibus.
Road users are increasingly subject to rules and regulations concerning the way they drive their vehicle, its condition and licensing requirements of the drivers. Minibus users by no means escape regulation and are in fact subject to stricter requirements since the vehicles are invariably used to transport passengers, often children and the elderly. Safety of passengers is the paramount concern and this is largely reflected in the focus of the relevant regulations. The EU is also responsible for issuing a number of regulations on minibuses and their use and these regulations form part of the relevant law in the UK. Specific rules apply to those who operate and drive minibuses on a commercial basis and to transport provided by volunteer sectors. This is in addition to the usual raft of road traffic regulations that apply to all road users.
Our expertise, experience and technical knowledge within the areas of minibus insurance and commercial minibus insurance have allowed us to develop products suitable for this important and specialised area.
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